Frequently Asked Questions
Find help with shopping online, visiting our stores, financing, delivery, orders, and returns.
Shopping online · Store visits · Financing · Delivery · Orders & returns
How do I find the right product online?
Start with mattresses, adjustable bases, pillows, or bedding. In the shop, use Search to look for a brand or model. Open Filter to narrow by size and price. Available filters depend on the category. To broaden your results, select a size or price limit under Active filters to remove it. Remove each active filter to start again.
Why do some products show a price range?
Prices can vary by size and available upgrades. Open the product page and choose each required option to see the price for your selection.
How do I choose options before adding an item to my cart?
Select each required option shown on the product page, such as size, firmness, color, or cooling upgrade. Review your selection and price before adding the item to your cart. If a combination is unavailable or you need help choosing, contact either showroom.
Where are your mattress showrooms located?
Visit us at 4207 Mariner Boulevard, Spring Hill, FL 34609 or 9409 US 19, Unit 250A, Port Richey, FL 34668 inside Gulf View Square Mall.
Can I try mattresses before buying?
Yes. Visit either showroom to explore available mattress comfort levels and styles in person.
Do you offer adjustable beds?
Yes. Browse our adjustable bases and ask either store about available options.
Is mattress financing available?
Visit our financing information page to learn more about available options and eligibility.
Do you offer mattress delivery, setup and removal?
Yes. We offer free local mattress delivery, setup and old mattress removal within 50 miles of either showroom. Delivery is scheduled; our team confirms your address and arrangements by phone after ordering. Read our delivery and shipping details for local service and eligible nationwide orders.
Where can I find your returns policy?
Read our Refund and Returns Policy for return eligibility, exclusions, refund processing, and return-shipping details. If you have a question about your purchase, contact our team.
How do I get help with an order?
Visit Account & Orders to sign in to your online account. If you checked out as a guest or need help with an online or in-store purchase, contact our stores and have your order number or receipt available.
How can I contact each store?
Call Spring Hill at 352-688-3454 or Port Richey at 727-232-2040. For directions and current hours, visit the store pages linked above.
What are your showroom hours?
Our Spring Hill store is open Monday–Thursday 10 AM–6 PM, Friday–Saturday 10 AM–7 PM, and Sunday 12 PM–5 PM. Our Port Richey store is open Monday–Saturday 11 AM–8 PM and Sunday 12 PM–6 PM. See our showroom locations for addresses and details.
Do you serve Brooksville, Weeki Wachee and Hernando Beach?
Yes. Customers from Brooksville, Weeki Wachee and Hernando Beach can visit our Spring Hill showroom to compare mattresses in person. These are communities we serve, not separate store locations.
Do you serve New Port Richey, Hudson and Trinity?
Yes. Customers from New Port Richey, Hudson and Trinity can visit our Port Richey showroom inside Gulf View Square Mall. These are communities we serve, not separate store locations.
Can I compare soft, medium and firm mattresses?
Yes. Our showrooms can help you compare different mattress comfort levels. Read about soft, medium and firm mattresses before visiting, and call ahead if you want to try a particular model.
Can I shop for cooling, memory foam and hybrid mattresses?
Explore our guides to cooling mattresses and memory foam and hybrid mattresses. Contact either showroom to ask about current models and availability.